Add agent availability fields to Internal Articles API (Preview)#512
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ib-skoric wants to merge 1 commit into
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Add agent availability fields to Internal Articles API (Preview)#512ib-skoric wants to merge 1 commit into
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…iew only) Adds ai_chatbot_availability, ai_copilot_availability, and ai_sales_agent_availability boolean fields to internal_article_list_item schema. Available in Preview API only (version-gated). Updates inline response examples for list, create, retrieve, and update endpoints. Sourced from intercom/intercom#512233. Co-Authored-By: Claude Sonnet 4.6 (1M context) <noreply@anthropic.com>
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Why?
The Internal Articles API lacked visibility into AI agent availability, while the public Articles API already exposes equivalent fields. This brings the two into parity so API consumers can determine whether an internal article is configured for AI Chatbot, Copilot, and Sales Agent.
How?
Adds
ai_chatbot_availability,ai_copilot_availability, andai_sales_agent_availabilityboolean properties to theinternal_article_list_itemschema (Preview spec only) and updates the inline response examples for list, create, retrieve, and update endpoints.Generated with Claude Code